{"id":38763,"date":"2023-01-16T18:07:27","date_gmt":"2023-01-16T15:07:27","guid":{"rendered":"https:\/\/narbulut.com\/docs\/narbulut-backup-now-panel-hata-pn-1371-1-lutfen-kullanici-bilgilerinizi-kontrol-ediniz\/"},"modified":"2023-01-19T13:51:31","modified_gmt":"2023-01-19T10:51:31","slug":"narbulut-backup-now-panel-error-pn-1371-1-please-check-your-credentials","status":"publish","type":"docs","link":"https:\/\/narbulut.com\/en\/docs\/narbulut-backup-now-panel-error-pn-1371-1-please-check-your-credentials\/","title":{"rendered":"Please check your credentials (Error Code: PN-1371-1)"},"content":{"rendered":"\n

Please check your credentials (Error Code: PN-1371-1)<\/h3>\n\n\n\n

Error Message: <\/strong>“Please check your credentials!”<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Explanation: <\/strong>No records were found matching the entered user credentials.<\/p>\n\n\n\n

Solution:<\/strong><\/strong><\/p>\n\n\n\n

For Resellers:<\/strong><\/strong><\/p>\n\n\n\n

  1. Click on the “Forgot Password<\/strong>” button on the panel login screen.<\/strong><\/li>
  2. Enter your email address and click on the “Send<\/strong>” button. <\/strong><\/li><\/ol>\n\n\n\n

    A password reset mail will be sent to your email address.<\/strong><\/p>\n\n\n\n

    For Admins:<\/strong><\/strong><\/p>\n\n\n\n

    If an end user of your organization is unable to log in;<\/p>\n\n\n\n

    1. On your computer, go to https:\/\/login.narbulut.com<\/a>. Log in with your user credentials.<\/li>
    2. From the Organization<\/strong> > Users<\/strong> menu, select the user you want to send a password reset mail to and click on the \"three_dot\" button.<\/li>
    3. Click the “Reset Password<\/strong>” button.  <\/li><\/ol>\n\n\n\n

      A password reset mail will be sent to the user.<\/p>\n\n\n\n

      If you are unable to log in;<\/p>\n\n\n\n

      1. Click on the “Forgot Password<\/strong>” button on the panel login screen.<\/strong><\/li>
      2. Enter your email address and click on the “Send<\/strong>” button. <\/strong><\/li><\/ol>\n\n\n\n

        A password reset mail will be sent to your email address.<\/strong><\/p>\n\n\n\n

        For End Users:<\/strong><\/strong><\/p>\n\n\n\n

        Method 1:<\/strong><\/strong><\/p>\n\n\n\n

        1. Click on the “Forgot Password<\/strong>” button on the panel login screen.<\/strong><\/li>
        2. Enter your email address and click on the “Send<\/strong>” button. <\/strong><\/li><\/ol>\n\n\n\n

          A password reset mail will be sent to your email address.<\/strong><\/p>\n\n\n\n

          Method 2:<\/strong><\/strong><\/p>\n\n\n\n

          Contact your system administrator.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

          Please check your credentials (Error Code: PN-1371-1) Error Message: “Please check your credentials!” Explanation: No records were found matching the entered user credentials. Solution: For Resellers: Click on the “Forgot Password” button on the panel login screen. Enter your email address and click on the “Send” button. A password reset mail will be sent to […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"doc_category":[280],"doc_tag":[],"class_list":["post-38763","docs","type-docs","status-publish","hentry","doc_category-error-solutions"],"acf":[],"yoast_head":"\nPlease check your credentials (Error Code: PN-1371-1) - Everything is very easy with Narbulut!<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/narbulut.com\/docs\/narbulut-backup-now-panel-hata-pn-1371-1-lutfen-kullanici-bilgilerinizi-kontrol-ediniz\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Please check your credentials (Error Code: PN-1371-1) - Everything is very easy with Narbulut!\" \/>\n<meta property=\"og:description\" content=\"Please check your credentials (Error Code: PN-1371-1) Error Message: “Please check your credentials!” Explanation: No records were found matching the entered user credentials. Solution: For Resellers: Click on the “Forgot Password” button on the panel login screen. Enter your email address and click on the “Send” button. A password reset mail will be sent to […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/narbulut.com\/docs\/narbulut-backup-now-panel-hata-pn-1371-1-lutfen-kullanici-bilgilerinizi-kontrol-ediniz\/\" \/>\n<meta property=\"og:site_name\" content=\"Everything is very easy with Narbulut!\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-19T10:51:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/narbulut.com\/wp-content\/uploads\/2023\/01\/Narbulut-Backup-Now-Panel-Error-PN-1371-1-Please-check-your-credentials-1-1024x515.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/narbulut.com\/docs\/narbulut-backup-now-panel-hata-pn-1371-1-lutfen-kullanici-bilgilerinizi-kontrol-ediniz\/\",\"url\":\"https:\/\/narbulut.com\/docs\/narbulut-backup-now-panel-hata-pn-1371-1-lutfen-kullanici-bilgilerinizi-kontrol-ediniz\/\",\"name\":\"Please check your credentials (Error Code: PN-1371-1) - 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