Frequently Asked Questions

It is very easy to install and configure Narbulut applications. Create an account. Download the Backup Now app. Installation takes place with a few clicks. Enter your username and password. Start backing up now. Learn more.

Your data is stored within the borders of Türkiye. Our data center is in the master location in Istanbul. It is backed up more simultaneously in different locations, which is a disaster scenario in itself.

No malicious software on your computer can infect Narbulut servers. Narbulut passes the data through the necessary security checks and writes it to storage servers via API. For this reason, it is not affected by any malicious software, including ransomware.

Backup Now is available for Windows, MacOS and Linux systems.

Windows and Windows Server systems are supported for Easy Image Backup.

Backup Now application is not affected by malicious software in any way. Ransomware continues to work even if it encrypts all your data. If you turn on your Ransomware notifications from the Narbulut Management Panel, Narbulut will send you a warning via SMS, mobile notification and e-mail when your computer or server is encrypted. Restoring your data is also quite simple. All you need to do is to restore it to a time before the ransomware was infected in the Backup Now application.

Deleted files are stored with their versions in a secure cloud environment for 60 days.

All files can be backed up.

Backup Now application consumes minimum resources. You won't notice any slowdown on your computer.

If you back up, Narbulut Backup Now stores the files you delete for 60 days. During this period, you can restore the files you deleted along with their versions.

Starting from 20 GB, you can expand your storage space to unlimited scale.

With Narbulut API Gateway, you can integrate your own solutions into your Narbulut area. You can use Narbulut to store, share and manage access to data.

It is a feature that allows you to create a secure workspace and share files with users outside the organization.

Narbulut; It uses security measures in accordance with international standards such as ISO 27001, ISO 9001 and PCI-DSS.

All deleted files are safely stored in the trash.

Yes, manage your documents from mobile devices too.

No, only users authorized by you can access it.

Definitely. Thanks to the simultaneous work feature of nDocs Workspace, you can make changes to the same file at the same time with your teammates and view the changes live.

Yes. nDocs Workspace works browser-based. Even if you do not have any office programs installed on your computer, you can open and edit your Word, Excel and PowerPoint files directly from the browser.

Yes, you have full control. You can manage in detail which user can see, edit or share which file via the advanced authorization panel.

Narbulut Easy Image Backup's startup disk creation tool (LiveOS) turns your USB memory into a startup disk. You can restore your system or transfer data from your computer to other devices using this USB memory.

Yes. Easy Image Backup offers file-based restoration by opening the image file as a virtual disk.

Hybrid backup is the process of backing up data to both local and cloud environments simultaneously.

Full, incremental and differential backup methods are available.

Cloning is the exact copying of a disk or volume area and transferring it to another drive.

Yes. Depending on your needs, you can back up your entire disk as an image or by selecting only specific disk volumes such as C: or D:.

Narbulut supports hybrid backup architecture. You can back up your data to Narbulut's secure cloud areas, to local disks or NAS devices in your office, or to both at the same time.

Narbulut "Startup Disk Creation Tool" saves lives. You can convert any USB memory into a startup disk (Bootable USB) with Narbulut recovery software. Even if your computer crashes, you can start the system with this USB and restore all your data and operating system.

Yes. Thanks to our "Universal Restore" (Hardware Independent Restore) technology, you can seamlessly install the image backup you have taken on a new computer whose brand, model or hardware components are completely different.

Your data is stored within the borders of Türkiye. Our data center is in the master location in Istanbul. It is backed up more simultaneously in different locations, which is a disaster scenario in itself.

S3 API is a protocol based on Amazon S3 standards and provides a common language for software/hardware data transfer.

Pricing is made according to your needs with the pay-as-you-use model.

CDN (Content Delivery Network) is the network used to deliver your content quickly and securely on a global scale.

It is the process of storing data in a safe and accessible way in the long term.

It is a security method that completely prevents third-party access to data during transfer and storage.

Allows you to set storage limits based on user or project.

Object Lock is a security feature that prevents files in object-based storage from being modified or deleted for a certain period of time.

All our plans offer unlimited scaling support. Narbulut Object Storage Service appeals to businesses of all sizes with its flexible pricing model.

Yes. Your data is stored 100% in data centers within the borders of Türkiye. Since there is no data export abroad, full compliance with PDPL and local legal regulations is ensured.

No. You do not pay any additional fee for data traffic (request fee, etc.) within the bandwidth limits offered in our standard packages. If you need higher traffic, you can increase the limit.

Narbulut Mobile App's shared space feature allows users to work on documents, spreadsheets, and slides for free on the platform, transfer files, and allow team members to work on current files and folders at the same time.

Yes, the public area is protected with end-to-end encryption and strict access controls.

Narbulut Common Area can be easily accessed from mobile application and desktop devices.

It is the area where document creation, editing and storage operations are performed, defined specifically for each user.

No, you won't. When you activate the mobile backup feature, your contacts and media are stored in a secure cloud space. When you install Narbulut on your new phone, you can access everything right where you left off.

No. The Narbulut mobile app is completely free for all our users with a Narbulut license.

No, they won't be deleted. Photos you delete from your phone are not removed from your cloud backup. Your backed-up data continues to be safely stored in your workspace without any time limit. You can safely delete local files from your phone to free up space, and access them whenever you need from the cloud.

Yes. Thanks to the integrated office editors in the mobile app, you can access and edit office files from your computer on your phone.

We currently support world giants such as Amazon Web Services (AWS), Microsoft Azure and Alibaba Cloud with full compatibility. The list of supported providers is constantly updated.

Yes. You can determine "how many servers will be opened at the same time" in Auto Scaling rules. Very aggressive rules
You can prepare the system against sudden explosions by defining

No. Thanks to the snapshot technology in our infrastructure, the backup process takes place in the background, on the server. It is completed in seconds without affecting performance.

Yes. You can restore a backup as a completely new virtual server (clone) without disrupting your existing server and you can examine the data in it.

Whether through a client software or just an internet browser (Clientless) you can access your servers.

No. Since the rules are processed directly at the network layer, it does not consume your server's CPU or RAM resources, reducing network latency. It does not create latency.

You can migrate from all platforms (VMware, Hyper-V, Proxmox, Xen, etc.) that support OVA, OVF and ISO formats. All you have to do is take the server output from your current platform and upload it to the Narbulut panel.

Definitely. All Narbulut server infrastructure is hosted in Tier-3 certified data centers within the borders of Türkiye. Since your data does not go abroad, it is 100% compliant with PDPL and legal regulations.

Yes. Our cloud architecture is flexible. Without having to reinstall your server; You can instantly increase your vCPU, vRAM and Disk resources via the panel. As your business grows, you can also scale your server.

During the installation phase, you can choose whatever you want from the image library according to your needs.

Cloud backup is a solution that allows data to be backed up to remote secure servers outside of physical devices. It is one of the most effective methods against data loss.

Data security does not just protect data; It also plays a critical role in terms of operational continuity, customer trust and legal compliance.

It is a model that allows users in different locations to work together by accessing the same digital resources securely.

It is the sharing of files in a traceable and manageable way, in which files can only be accessed by authorized persons within the framework of determined rules.

It is the safe transfer of data (photos, videos, contacts) on mobile devices to the cloud infrastructure over the internet.

It is to back up the entire disk structure or volume content of a system as a single whole, including the operating system, files, applications and configurations.

It is used to collect data from different sources in a single center and make it safe, manageable and traceable.

It is a modern data storage system in which data is stored in the form of objects rather than files or blocks, accessible through metadata and unique IDs.

They are solutions that allow you to open, edit and share office documents via the browser without installing any software.

It is a system that allows a product developed by another company to be resold under your own brand.

Yes. You can license monthly or annually depending on your needs. Thanks to our flexible model, you can create the payment plan that best suits your budget and project duration.

There are no borders in Narbulut. You can expand your storage space whenever you need, starting from 20 GB up to Petabyte scale.

No, your work will not be left unfinished. Narbulut provides 10% "Flexible Quota" (Buffer) and continues to backup even if your quota is full. By upgrading your package during this period, you will prevent the risk of data loss.

Demo süreciniz bittikten sonra demo sürecindeki yedeklediğiniz dosyalar 60 gün boyunca saklanır ve kaybolmaz.

For more information about licensing, please click here.

The main difference is database backup support. The Professional package includes Microsoft SQL, MySQL, Firebird, PostgreSQL, MongoDB and Oracle database backup support, while the Standard package does not include this feature.

No, your license will not expire. Narbulut licenses are registered under your company. You can easily transfer your license from the old device to your new device through your management panel.

No, your data will not be deleted immediately. When your license expires, your access to the system is restricted and the backup stops; However, your data is on Narbulut servers.for 60 dayscontinues to be stored safely. When you renew your license within this period, you can continue where you left off without any data loss.

If your business needs have changed, the renewal period is the best time to change packages. By stating your current needs when filling out the form or meeting with your business partner; You can increase your storage space, add number of users orstandardfrom the packageProfessionalYou can request to switch to the package.

As soon as the license expires, new data backup and access to data will be stopped. To ensure that your business continuity is not interrupted and automatic backup continues, we strongly recommend that you complete the renewal process before the license expiration date.

You can integrate all of our Backup Now (cloud backup), nDocs Workspace (collaborative workspace) and Object Storage Service (object-based storage) products into your own software via API. Our technical team provides you end-to-end support during the integration process.

Narbulut offers a well-documented RESTful API infrastructure. You can add backup, storage and file sharing features to your product with standard API calls without having to make any radical changes to the architecture of your existing software. Our technical team is with you at every stage of the integration process.

Yes. Thanks to our White Label support, you can offer Narbulut infrastructure under your own brand. While your customers experience an integrated experience, you protect your brand value. All technical infrastructure and security responsibility belongs to Narbulut.

Narbulut Business Partnership Program; It offers a triple financial model: license sales margin, annual renewal revenue and technical service earnings. Thanks to the annual renewal structure, you gain a measurable and sustainable passive income stream that requires no extra effort.

Yes. Our dedicated technical support team for our business partners is with you at every stage, from pre-sales consultancy to installation processes, from troubleshooting to product training. You benefit from our priority support channels to provide uninterrupted service to your customers.

Our Apply process is quick and easy. Simply fill out the Partnership Apply Form; Our team will evaluate your application and contact you as soon as possible. After the approval process, you can start selling immediately.

With the Narbulut White-Label program, you can offer a reliable cloud backup solution under your own brand without investing in your own infrastructure. Save on infrastructure, development, and maintenance costs while providing competitive pricing to your customers.

Yes. It is mandatory to obtain an SSL certificate for the domain you will use for White-Label.

No. Thanks to the White-Label feature, your customers will only see your brand. The panel, applications, email notifications, and SMS messages are all sent under your brand. The Narbulut infrastructure remains completely in the background.

Your data is stored in high-security data centers in Turkey. All data is protected with end-to-end encryption in a 100% PDPL-compliant infrastructure.

Although we have many differences from our competitors, some of them are as follows:

• The stored versions of your backups do not affect your quota. The space it occupies on your computer is the same as the space it occupies in Narbulut. For example; Your 50GB database file is backed up every hour, creating 720 different backup versions per month. The space it occupies in Narbulut with all its versions is 50GB. For this, it is sufficient to purchase a 100GB Pro package.

• Files deleted by you are stored in Narbulut for up to 60 days. Deleted files also do not affect your quota. For example; You have 90GB of files. You deleted 50GB of files. While your quota appears as 40GB full, your 50GB deleted data is stored free of charge by Narbulut for 60 days. You can get back your deleted files along with their versions whenever you want within 60 days.

• Ease of central management,
• Ease of usage,
• Unlimited versioning,
• Affordable prices,
• Encrypted storage of data within the country,
• Cryptolocker warning system,
• Instant backup of your data,

Regardless of the size of your data and the number of users, you can manage all your data through a central panel. You can track your users and their backup status, and easily protect your data against the risks of data loss, such as external ransomware and cyber attacks, hardware failures, malicious people, etc.

Narbulut application is not affected by malicious software in any way. Ransomware viruses continue to work even if they encrypt all your data. If you turn on your Cryptolocker notifications from the Narbulut Management Panel, the system will send you an SMS alert when the ransomware virus infects your computer or server. Restoring your data is also quite simple. What you need to do is to detect the time when the ransomware virus was infected and restore your folders to a previous time in the Narbulut application.

Absolutely yes. No matter how complex your password is, cyber attackers or data breaches can compromise it. 2FA serves as a second line of defense that prevents access to your account even if your password is stolen.

Yes, if backups were taken beforehand. Thanks to Narbulut's unlimited versioning feature, you can revert to any version prior to the ransomware encryption. Your backups are securely stored in the cloud and remain unaffected by the attack.

Absolutely. While antivirus software tries to prevent threats, backup recovers your data after an attack. These two solutions complement each other. Antivirus protects, backup recovers.

Yes. The Narbulut Backup Now agent detects suspicious file activity and sends alerts via SMS and email. Additionally, unlimited versioning and isolated cloud storage ensure your data is always safe.

No. Narbulut's backup agent is optimized to use minimum CPU and RAM. It runs silently in the background and does not affect your daily tasks.